How do I report bugs in mcelog?
Please send them to the maintainer (see
There is currently no mcelog specific mailing list. This is for
bugs in mcelog itself, not for asking what is wrong with your hardware.
Here is this machine check output. Please tell me what it means
You have to ask your hardware vendor. Linux and mcelog developers
cannot do hardware support for you. A machine check is a hardware
problem and not a software problem. Such questions will be ignored.
An exception are crashes or problems in the actual error reporting.
Please report those.
If you're doing over clocking or otherwise running your system out of spec:
consider to stop doing so now.
I have this corrected error message. Is my system broken?
A low rate of corrected memory errors is expected and does not
require replacing hardware or other action. Also over a long uptime the total
number of corrected errors may also be quite high. That is
You only need to worry when you have
a high number of corrected errors in a short time. This likely
indicates some problem.
On a cluster of systems the low rate of all the systems combined
may actually be a high rate on a central logging server. That
is expected too.
I inject errors, but nothing happens
In many systems where EDAC is running it may intercept all errors before
mcelog can see them. This was fixed recently with this
. On older systems unload EDAC.
How do I get an overview of what errors happened on the system?
When mcelog runs as a daemon it will account all memory errors.
You can see the current state of the daemon using
This daemon accounting is only in memory and not saved to disk.
Alternatively you can take a look at the log in
See also the previous question on how to interpret the log.
How do I enable memory error reporting on SLES11-SP1?
mcelog ships with a daemon capable mcelog, but the init script
is disabled by default. Enable it as root with
chkconfig mcelog on
How do I decode fatal machine checks?
How do I "run through mcelog --ascii"?
First don't expect too much from decoding them. This often does
not actually tell you what really went wrong. And see the next
Save the panic message in a file. Run
mcelog --ascii < file
If you don't have a logging console that logged the panic message
(like a serial console with a logging terminal program or
USB debug cable
) you may need to type it in first.
For using DMI DIMM decoding mcelog has to run as root
on the same machine as what experienced the error.
If you're using an older kernel that does not report the CPUID
in the machine check panic you may need to specify the correct
CPU (see the
). See also the
How do I log fatal machine checks to disk?
Modern Linux kernels (since 2.6.31) automatically do a warm reset after a machine
check panic. Unless something goes wrong (like some platform mechanism
forcing a power switch on reboot) the machine check will then be logged
after the reboot.
In some cases server BIOS do clear and log machine checks during boot.
In this case you may need to look for the machine check data in the
On what systems does DMI DIMM decoding work?
DMI DIMM decoding currently only works on Intel Xeon 55xx, 56xx, E5 (Romley) systems
It also requires the DMI BIOS to report the DIMMs in a specific
non-standardized format, which may not be available in all systems.
The DIMMs will also be only reported when mcelog recognizes
the CPU and the CPU supplies the necessary data.
I get "Cannot open /dev/mem for DMI decoding"
This usually happens when mcelog is not running as root. The only
implication is that mcelog cannot decode DIMM entries using
the BIOS DMI tables. Depending on your system this may lose
you some information on where a reported DIMM is located on the motherboard.
I get "failed to prefill DIMM database from DMI data"
This is a harmless warning message. The DIMM database prefill
relies on a specific non-standard format of the DIMMs in the
DMI BIOS tables. If this format is not used by the BIOS
mcelog will only discover DIMMs as they get their first error
(iff the CPU reports DIMMs in machine check errors).
If you are a BIOS writer or system vendor seeing this message
on your system please see the page on
How do I enable corrected memory error reporting on Intel Xeon 7500,6500,E7 series systems?
By default these systems only report corrected errors per socket. To get
reporting per page (to enable
bad page offlining
) you need
to load the APEI ghes module and enable APEI memory error
reporting in the BIOS:
APEI is included since the 2.6.35 linux kernel, for 2.6.32 kernels (like SLES11-SP1
or RHEL6) a
How does mcelog compare to EDAC?
Linux also has an alternative memory error reporting infrastructure
called EDAC. It consists of separate drivers for specific
platforms that use hardware facilities to do memory error counting and DIMM topology discovery. The basic model is quite different from mcelog and fully
While EDAC supports basic memory error counting and some logging,
it does not implement any of the advanced features in mcelog
which need user space support.
The main advantage of EDAC over mcelog is that EDAC supports
reporting memory errors on older systems with separate memory
controller. mcelog only works on modern systems where the memory
controller is integrated. In addition EDAC works on newer AMD systems.
I get "machine check events logged"?
Look into /var/log/mcelog for the decoded machine or query
the running mcelog daemon with
This is pretty much a bug in newer Linux kernels. They print this
message on every corrected error, even though it's useless and also
the decoding into the kernel log is not very useful because mcelog
can aggregate the information much better. This is fixed with
I get "kernel hardware error no human readable mce decoding support on this cpu type"
To apply to a kernel: download
, cd kernel source,
patch -p1 < patchfile, recompile.
mcelog is on a rolling release through the git tree.
However if you need a specific version in the git tree, and a git sha
identifier is not good enough, you can use the "vXXX" tags
which are regularly incremented.
I get a "only decoding architectural errors" message. Does mcelog log all errors?
mcelog doesn't know your CPU. It won't be able to decode model specific errors,
but it will log them all in a raw (hex) format. The important errors are usually
architectural, but sometimes new architectural errors are added, and
you may not see them decoded.
mcelog does not start on newer AMD systems anymore
AMD stopped supporting mcelog. If you want to use it please contact AMD.
Update: support is being worked on now.
Can I configure mcelog to send an email on each hardware error
Yes you can. Just send the email in a
But it's usually a bad idea to send an email on each event. The problem is that those
can occur in bursts (for example when something is rapidly deteriorating) and then you may
end up with hundreds or thousands of emails. Usually you only want notifications when a specific
threshold is crossed once to avoid this problem.
On SUSE systems I see "mcelog: SMTP server problem" messages
This comes from a buggy patch that SUSE is applying to their version of mcelog. The patch adds an email mode (see also previous question), and is always incorrectly enabled. This problem is tracked in this
mcelog on my old Linux distribution (RHEL 4 or similar vintage)
reports wrong CPUs?
Old Linux kernels reported the CPU APIC ID instead of the Linux visible
CPU number. Depending on the platform they can differ and also be not
zero based. There's unfortunately no fool proof way for mcelog
to detect it. /proc/cpuinfo has a field for APIC IDs so it's possible
to translate them back manually.
One should also add that many platforms don't have stable CPU numbers. They
can change between boots.